Privacy policy

Idem Tech. (“Idem”) is a website, mobile application, and a clock built to help older adults to orient themselves in time with the help of their caregiver(s). Idem is committed to protect the privacy of all its users and will make every reasonable effort to do so.

Purpose and Scope of the Policy

This privacy policy describes how we collect, use, and disclose your personal information and how this personal information can be consulted and corrected when necessary. This policy also explains how we use your personal info given to us in the mobile application.

By visiting (the “Idem website”), contacting us, agreeing to receive emails from Idem, or by signing up in the mobile application, you accept the terms and conditions of this policy.

This policy does not extend to websites operated by third parties. Idem is therefore not liable for their privacy policies, procedures and practices.

Personal Information Collected

1. Information that you send us

We collect your personal information in several ways, including when you create an account, send us an email, or sign up for the newsletter. This information is to be completed and collected according to the activities of Idem and is used for the purpose of providing users with better services.

Depending on the circumstances, personal information may include your name, contact information (electronic address, telephone number), information entered in the mobile application, method of payment, and financial information.

2. Information provided on our Website

We also collect data relating to your visit the Idem website. This information may include your IP address, the date, time and duration of your visits as well as the web pages you consulted.

Our Website, like most other commercial websites, also uses cookies. These are files that are installed on your computer hard drive or web browser in order to collect information such as your language of preference, browsing history and browser type and version, all for the purpose of optimizing your experience on our Idem Website.

These cookies cannot be used to extract personal information. However, we can match the information collected by cookies with other information through However, the information collected by cookies is not related to any other data that can identify you.

The “help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

Cookies can be used with third parties to measure the results of our marketing and to personalize marketing campaigns for you.

Disabling cookies on your browser could adversely affect your browsing experience on the Idem Website.

Use and Communication of your Personal Information

We use your personal information mainly:

  • To allow you to create an account on the Idem mobile application
  • To analyse in order to better the website, mobile application and clock
  • To measure the use of the website, mobile application and clock
  • To communicate with you as a user of the mobile application for news and offers
  • To adjust and personalize interactions with the website and clock
  • For any other purposes authorized or required by law.

Right to Access and Correct

Your data is stored in a server in Beauharnois, Quebec.

On written request and subject to proof of identity, you may consult the personal information that we have disclosed, and ask that any necessary corrections be made, where applicable, as authorized or required by law.

However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information.


This Privacy Policy may be amended without notice. This policy was last updated on August 31, 2022

Contact Person

Any request to access or correct your personal information and any question or comment you may have with respect to our privacy policy must be sent to the Privacy Officer by mail or email using the following contact information:

Quoc Nguyen Idem 4020 rue Saint-Ambroise, #497, Montréal, QC H4C 2C7