How to connect the Idem Clock to the internet?

You can connect the Idem Clock to a Wi-Fi network at no additional cost, as long as a stable connection is available. There is no subscription required. However, if your loved one doesn’t have access to Wi-Fi, you can connect the Idem Clock via a mobile data plan provided by Idem, available through two different subscription options. At any time, from your Idem app, you can opt for a monthly or annual subscription.

Monthly subscription

$9/month

Subscription billed monthly.

Annual subscription

$99/year

Billed yearly: $99 for 12 months.

Product Details

Screen size and resolution
  • 10.1" touchscreen display
  • 1280 x 800 px
Languages

Display and read out loud feature available in English, Spanish, Italian, Arabic, and French.

Clock size

16 cm x 24 cm

Connectivity

3G, 4G/LTE or Wi-Fi : 2.4GHz

Ports

Type-C USB

Charging cable length

6'5" | 1.96 m

Battery

5000 mAh (6 to 8 hours of battery life)

What's included?
  • Charging type-c cable
  • Power adapter
  • Quick starter guide
  • Clock
  • Basic retractable stand (you can upgrade for the Wooden Stand or the Mount-Wall)

Customer Reviews

Based on 34 reviews
94%
(32)
6%
(2)
0%
(0)
0%
(0)
0%
(0)
M
Murray Black

A game changer

A
Anonymous
Loving it!

The family loves it. So easy to put up the events for the day. Mother , who obsesses about looking at her paper calendars, still trying to remember to look at it!

M
Marie-Josée

The clock allows my 89-year-old mother, who has memory problems, to situate herself in time. We send her little messages, and she opens them with ease. All her appointments are recorded so she can see them. And a little note appears on the screen when it's one of our birthdays. Several family members have downloaded the app. My mother loves her clock.

A
Annick G.
An Amazing Tool

I had bought the clock to reduce my mother's anxiety. She's in the early stages of Alzheimer's and is always worried about forgetting something, and indeed sometimes forgets what day it is. It seems to have achieved its objective, and the fact that she only has to read the messages when she hears a ring makes life easier. What's more, it's easy to use for my sisters and me, and we can also send all sorts of reminders or messages to my father, for whom keeping track of appointments is becoming a difficult task. I would add that the numerous display options (times, display time, frequency, etc.), ring tones and the choice of whether or not to have a confirmation that the message has been read are particularly helpful. The greatest quality of this clock remains, in my opinion, that I can help my parents even if I live 2 hours away from them, and at a time that suits me, just as my sisters can.

L
Lyne F.
For peace of mind!

Several interesting features, option to attach photos, receive text confirmations and we are notified when the tablet is out of service (this option is much appreciated) I recommend it!

Reviews in Other Languages

D
Daniel Langlois
Une merveille d'outil

Ma conjointe, affectée par la maladie de Parkinson, a adopté Idem dès les premiers jours et ne pourrait plus s'en passer.
Elle consulte, dès le réveil, ses événements du jour, apprécie grandement les mémos de rappel de prise de médicaments.
Idem, c'est le Bonheur !

FAQs

Please read our FAQs page to find out more.

How does the Idem clock help people living with dementia?

The Idem clock provides clear, easy-to-read displays of time, date, day of the week, and moment of the day, offering reliable information to individuals living with dementia. Caregivers can send reminders, notes, and messages in real time through the Idem Companion App, making it easier to manage daily routines.

Is the Idem Smart Clock suitable for my loved one?

The Idem Smart Clock is suitable for someone who:

Memory: Has occasional forgetfulness or trouble recalling the current time or date.

Orientation: May experience confusion about daily events or appointments.

Routine: Requires reminders for medications or appointments.

Technology: Can engage with simple digital tools, with caregiver support.

Assistance: Benefits from assistance in organizing daily tasks via remote communication.

Can caregivers manage the clock remotely?

Yes, caregivers can manage the clock’s settings, reminders, events, messages, and notes through the free Idem Companion App, accessible on smartphones and tablets. This allows for real-time updates and control over the displayed information.

Is the clock suitable for individuals with sensory disorders?

Yes, the Idem clock is designed to assist individuals with sensory impairments. Its large, clear display makes it easier for those with visual impairments to read the time, date, and reminders. Different volume levels are available, including a maximum setting that is suited for individuals with hearing impairments. Additionally, the clock can read messages out loud, enhancing its usability for people with limited vision or other sensory difficulties.

How many people can access the app to manage the clock?

Multiple users can access the app, allowing for coordinated caregiving efforts. There is no limit to the number of caregivers who can manage and send reminders or messages through the app. However, we recommend designating one person as the primary caregiver to ensure consistent communication and management.

What languages are supported by the Idem Clock and Idem Companion app?

Language Options for Display
The Idem Smart Calendar Clock display and read out loud feature are available in English, Spanish, Italian, Arabic, and French. However, the personalized communications (messages, notes…) can be in any language, you can even use emojis!

App and Settings Management 
Please note that the mobile app and settings management on the clock are currently available only in English and French.

If you would like the clock displayed in another language, please contact our team.

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